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Deployment Manager
Boston, MALocation: Remote (U.S.)
Employment Type: Full-time
About the Role: Our client is looking for a Deployment Manager to lead the successful implementation of our platform for new clients. This hands-on leader will oversee the deployment process from onboarding through full adoption, ensuring a seamless transition and exceptional client experience. The ideal candidate combines strong project management and managerial skills with a genuine talent for relationship-building and process development.
What You’ll Do
● Oversee and manage all aspects of client deployments, ensuring on-time and successful implementations
● Build and refine implementation frameworks, documentation, and workflows to drive efficiency and scalability
● Serve as the lead for clients during the deployment phase, setting clear expectations and maintaining transparent communication
● Lead and mentor a small team of implementation consultants, promoting accountability, collaboration, and growth
● Collect feedback and insights to continuously improve deployment processes and client satisfaction
What You Bring
● 3–5 years of management or team leadership experience in software implementation, deployment, or client success
● Proven success managing SaaS implementations with enterprise or institutional clients
● Strong interpersonal and communication skills — you know how to build trust and rapport with clients and internal stakeholders alike
● Experience training external clients or users on a software platform
● Familiarity with LMS integrations
● Process-minded with the ability to design and improve systems for scale
● EdTech experience is a plus, but not required
Who You Are
● A hands-on leader who isn’t afraid to roll up your sleeves
● A problem-solver who thrives in fast-paced, evolving environments
● A relationship-builder who leads with empathy, clarity, and accountability
● A self-starter who can establish
Employment Type: Full-time
About the Role: Our client is looking for a Deployment Manager to lead the successful implementation of our platform for new clients. This hands-on leader will oversee the deployment process from onboarding through full adoption, ensuring a seamless transition and exceptional client experience. The ideal candidate combines strong project management and managerial skills with a genuine talent for relationship-building and process development.
What You’ll Do
● Oversee and manage all aspects of client deployments, ensuring on-time and successful implementations
● Build and refine implementation frameworks, documentation, and workflows to drive efficiency and scalability
● Serve as the lead for clients during the deployment phase, setting clear expectations and maintaining transparent communication
● Lead and mentor a small team of implementation consultants, promoting accountability, collaboration, and growth
● Collect feedback and insights to continuously improve deployment processes and client satisfaction
What You Bring
● 3–5 years of management or team leadership experience in software implementation, deployment, or client success
● Proven success managing SaaS implementations with enterprise or institutional clients
● Strong interpersonal and communication skills — you know how to build trust and rapport with clients and internal stakeholders alike
● Experience training external clients or users on a software platform
● Familiarity with LMS integrations
● Process-minded with the ability to design and improve systems for scale
● EdTech experience is a plus, but not required
Who You Are
● A hands-on leader who isn’t afraid to roll up your sleeves
● A problem-solver who thrives in fast-paced, evolving environments
● A relationship-builder who leads with empathy, clarity, and accountability
● A self-starter who can establish